Privacy Policy

Maple & Muse

Information on the Handling of Personal Data

Thank you for visiting Maple & Muse. Your privacy is important to us, and we are committed to protecting your personal information.

This Privacy Policy explains how Maple & Muse collects, uses, and safeguards your personal data when you visit our website or make a purchase.

Personal data means any information that can identify you directly or indirectly.

1. Data Controller

The data controller responsible for processing personal data on this website in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR), is:

Maple & Muse
Email: info&mapleandmuse.net

The data controller determines the purposes and methods of processing personal data.

2. Website Security

For security reasons and to protect confidential information, our website uses SSL/TLS encryption. You can recognize a secure connection by “https://” in the address bar and the lock symbol in your browser.

Maple & Muse does not use automated decision-making or profiling that produces legal or similarly significant effects on users.

3. Data Collection When Visiting Our Website

When you browse our website for informational purposes only, certain technical data is automatically transmitted by your browser to our server. This may include:

  • Pages visited

  • Date and time of access

  • Amount of data transferred

  • Referring website (URL)

  • Browser type

  • Operating system

  • IP address (anonymized where applicable)

This data is processed based on our legitimate interest in maintaining the stability, security, and proper functionality of our website. It is not used to personally identify visitors and will not be shared unless there are indications of unlawful use.

4. Cookies

Our website uses cookies to enhance your browsing experience and enable essential website functions.

Cookies are small text files stored on your device. Some cookies are session-based and automatically deleted after your visit. Others remain stored on your device to recognize your browser on future visits.

Cookies may collect technical information such as browser type, approximate location, and IP address.

We use cookies to:

  • Improve user experience

  • Save shopping cart items

  • Analyze website performance

  • Provide relevant marketing content

Where cookies process personal data, this is done either to fulfill contractual obligations, based on your consent, or on our legitimate interest in providing a user-friendly website.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may limit certain website functions.

Upon your first visit, you will be asked to provide consent for non-essential cookies via a cookie banner. You may update your preferences at any time.

5. Contacting Us

If you contact Maple & Muse via email or through a contact form, we collect the information you provide solely to respond to your inquiry.

The legal basis for this processing is our legitimate interest in customer communication. If your inquiry relates to a contract or purchase, processing is based on contractual necessity.

Your data will be deleted once your request has been fully resolved, unless legal retention requirements apply.

6. Customer Accounts and Orders

When you create a customer account or place an order, we collect personal data necessary to process and fulfill your purchase.

You may request deletion of your account at any time by contacting us at info&mapleandmuse.net.

After order completion or account deletion, personal data will be retained only as required by law and then securely deleted.

7. Email Marketing

Newsletter Subscription

If you subscribe to the Maple & Muse newsletter, you will receive updates, offers, and brand news via email.

Subscription requires explicit consent through a double opt-in process. We store your email address, IP address, and subscription timestamp to ensure compliance and prevent misuse.

You may unsubscribe at any time via the link in our emails or by contacting us. Upon unsubscribing, your data will be removed unless further lawful retention is required.

Marketing to Existing Customers

If you have previously purchased from Maple & Muse, we may send you emails regarding similar products based on our legitimate interest. You may object at any time, and we will immediately cease such communications.

8. Order Processing and Payments

To fulfill your order, personal data may be shared with:

  • Shipping providers

  • Payment processors

Data is shared only to the extent necessary to complete transactions.

Payment Providers

Payments may be processed through third-party providers (e.g., PayPal or other secure payment platforms). Payment information is transmitted only as required to complete the transaction.

These providers process data in accordance with their own privacy policies.

9. Review Requests

With your consent, Maple & Muse may send a one-time email requesting a review of your recent purchase. You may withdraw your consent at any time.

10. Social Media Plugins

Our website may include social media buttons (e.g., Instagram, Facebook) implemented using privacy-conscious methods.

No direct connection to social networks is established unless you actively click on a button. Once clicked, interactions are governed by the respective platform’s privacy policy.

11. Online Advertising and Analytics

Maple & Muse may use analytics and advertising tools such as:

  • Google Analytics

  • Google Ads

  • Meta (Facebook) Pixel

These tools help us improve website performance and marketing effectiveness.

IP anonymization is enabled where applicable. Processing is based on user consent or legitimate interest.

You can opt out of tracking through browser settings or provider opt-out mechanisms.

12. Retargeting and Remarketing

We may use remarketing services to display relevant advertisements across platforms. Cookies may be used for this purpose.

You can disable personalized ads via advertising platform settings or opt-out tools.

13. Your Rights

You have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict processing

  • Object to processing

  • Receive your data in a portable format

  • Withdraw consent at any time

  • File a complaint with a supervisory authority

If you object to marketing-related processing, your data will no longer be used for that purpose.

14. Data Retention

Personal data is stored only as long as legally required or necessary to fulfill contractual obligations. After retention periods expire, data is securely deleted.

15. Contact

If you have any questions regarding this Privacy Policy or wish to exercise your rights, please contact:

Maple & Muse
Email: info&mapleandmuse.net