Shipping Policy

Maple & Muse

Order Processing

At Maple & Muse, every order is carefully prepared with attention to detail.

Please allow 1–3 business days for order processing before your package is dispatched.

Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Timeframes

Our standard delivery time is 5–15 business days, depending on your location.

We work with trusted shipping partners to ensure your order arrives safely and efficiently. Once your order has been shipped, you will receive a confirmation email including tracking information so you can monitor your delivery.

Shipping Costs

We are pleased to offer free shipping on all orders, with no minimum purchase required.

Your order will be delivered directly to your door at no additional cost.

Placing an Order

Shopping with Maple & Muse is simple:

  1. Select your desired item and add it to your cart

  2. Proceed to checkout and carefully review your shipping details

  3. Choose your preferred payment method — all transactions are processed through a secure, SSL-encrypted system

  4. After completing your purchase, you will receive an order confirmation email for your records

Delays & Availability

While we strive to deliver all orders within the stated timeframe, delivery times may occasionally be affected by peak seasons, customs procedures, or unforeseen global delays.

Our team works diligently to ensure your order reaches you as quickly as possible and will notify you if significant delays occur.

Customer Care

If you have any questions regarding your order or delivery, please contact our Customer Care team:

Maple & Muse
Email: info&mapleandmuse.net

We’re always happy to assist you 🍁